Contact Us

We’re excited to hear from you! Our team is here to answer your questions and provide guidance. If you have any inquiries, we’re ready to help in any way we can.

Contact Information

Customer Service Hours: 9:00 AM – 6:00 PM (UTC+8), Monday to Friday.

SlowAster is owned and operated by Ningbo Aiwan Technology Co., Ltd.:

Email: service@slowaster.com

If you don’t see our reply in your inbox, please check your “junk” or “spam” folder.

During busy seasons or promotions, our response may take slightly longer. When reaching out, please use the email you provided when placing your order and include your order number for faster assistance.

Company Name：Wymond Limited
Registered Number：12872556
Registered Address：4 Massey House, 85 Hartfield Road, London, England, SW19 3ES
(this is not a returning address)